A website should work for everyone who visits.
Second Coat builds websites for Ontario businesses, and accessibility is part of every project rather than an extra. This page explains the standard this site is built to, what to do if something doesn’t work for you, and how to ask for information in another format.
The standard we build to
This website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.0 at Level AA, the standard set by the Accessibility for Ontarians with Disabilities Act (AODA) Integrated Accessibility Standards. Under the AODA, that website requirement applies to Ontario organizations with 50 or more employees. Second Coat is smaller than that, and builds to the same standard anyway, for this site and for client work.
What that means on this site
Every page works with a keyboard alone, shows a clear focus outline, and starts with a “Skip to content” link.
Text and buttons meet the AA colour contrast ratios, and pages can be zoomed to 200% without losing content.
Images have text descriptions, decorative artwork is hidden from screen readers, and pages use real headings, lists and landmarks.
Every form field has a visible label, and errors are announced without clearing what you typed.
If your device is set to reduce motion, animations are switched off. Anyone can also stop the looping artwork with “Pause animations” at the bottom of every page.
Known limitations
Links to other websites, such as the Google Business Profile, GitHub, LinkedIn and client sites, lead to pages Second Coat does not control. The articles under Second Coat Notes were moved from the previous website and are being reviewed as they are updated. If anything here gets in your way, please tell us and we will fix it or get you the information another way.
Other formats and communication supports
Anything on this website, including prices, quotes and project documents, is available in another format on request at no cost, such as plain text, large print or a phone conversation. Tell us what works for you and we will arrange it as soon as practical, taking your needs into account.
Feedback and how it is handled
You can tell us about an accessibility barrier, or ask for a format or support, by email, by phone or through the contact form, in whatever way suits you. Every message gets a personal reply within one business day. We will tell you what we are doing about it and when, and if a fix will take time, we will provide the information another way in the meantime.
Contact
Email info@secondcoatwebdesign.ca, call 437-971-1820, or use the contact form.
LAST UPDATED: NOVEMBER 7, 2026