Second Coat is an independent web design and technical services business operated by Scott Cornfoot in Port Dover, Ontario, with engineering work led from London, Ontario. This page explains what personal information Second Coat collects and what happens to it.
What we collect
Through the contact form: your name, email address, your website address if you have one, your message, and whether you would like Second Coat to arrange a call.
If you email, text or phone Second Coat directly, we receive whatever you send and the email address or phone number you use to contact us.
This website uses Google Analytics only when you choose Allow analytics. The Google tag helps Second Coat understand aggregate traffic patterns, such as which pages are visited, the general device or browser used, and how visitors move through the site. Second Coat does not use advertising pixels or advertising profiles.
Analytics choices
Analytics storage is denied by default. If you choose No thanks, Google Analytics doesn't load, record a page view or set analytics storage through this site. If you choose Allow analytics, Google Analytics can process information about your visit and may set analytics cookies. Google provides this service and may process information outside Canada under its own privacy practices.
You can change your decision at any time using the Privacy choices button shown at the bottom of the site. Advertising storage and advertising-personalization signals remain denied either way.
Why we collect it
To reply to you, understand what you need, prepare a quote and deliver the work if you hire Second Coat. That is the list.
What we do not do
Second Coat does not sell your information, add you to a mailing list or send marketing you did not ask for.
Information is disclosed only when it is needed to handle your enquiry or deliver agreed work. That can include service providers used to receive or store the information and, when relevant, the team member assigned to your project. Only the information needed for that work is shared.
Where it lives
Contact-form submissions are processed by FormSubmit so they can be delivered to the Second Coat inbox. FormSubmit says it retains form submissions for 30 days. Once an enquiry arrives, it is also stored with the email provider.
Client project files may be stored with the hosting, cloud or file-storage providers being used for that project. Depending on the provider, information may be stored or processed outside Canada under that provider's own privacy and security practices.
How long we keep it
Enquiries that do not become projects are deleted after twelve months.
Client project, accounting and business records may be kept for up to seven years where they are needed for tax, accounting or business record-keeping. The Canada Revenue Agency generally requires required business records to be kept for at least six years from the end of the relevant tax year, and some records can require a different period.
Client website data
If you hire Second Coat, the people assigned to the project may need access to your website, hosting, domain or other business systems to do the agreed work. That access is used only for the work you authorized. Please do not send passwords through the public contact form. If access is needed later, Second Coat will arrange it directly and tell you when it is no longer needed so you can revoke it.
If a website or system Second Coat builds collects information from your customers, that information belongs to your business. You are responsible for the privacy obligations that apply to your customers and your business. Second Coat can help put clear privacy copy in place for the site.
Your rights
You can ask what personal information Second Coat holds about you and how it has been used or disclosed. You can ask us to correct inaccurate information or delete information that is no longer needed, subject to records Second Coat is required to retain for tax, accounting, contractual or other legal reasons.
Questions or complaints
Email info@secondcoatwebdesign.ca. If you are not satisfied with how your personal information has been handled, you can contact the Office of the Privacy Commissioner of Canada.
Changes
If this page changes, the date below changes with it.
Last updated: August 17, 2026