SECOND COAT SYSTEMS / WORK

What the work looks like.

Four common bottlenecks, one for each service tier, shown before and after. These are illustrative examples drawn from the published price list. Client case studies are added only once a project is live and the client has approved it.

01 WORKFLOW AUTOMATIONFROM $1,950 · 2–4 WEEKS
Chase

Website enquiries land in your customer list and assign a follow-up task automatically.

Talk about a process like this
Now
  1. Enquiry lands in the inbox
  2. Someone copies it into the customer list By hand
  3. Follow-up lives on a sticky note By hand
After
  1. Enquiry submitted
  2. Added to the customer list
  3. Follow-up task assigned
2 hand-done steps removed.
02 SYSTEM + API INTEGRATIONSFROM $3,250 · 3–5 WEEKS
Retype

Online orders flow into your accounting software, so nobody re-keys invoices.

Talk about a process like this
Now
  1. Order placed online
  2. Order emailed to the office By hand
  3. Invoice re-keyed in accounting By hand
After
  1. Order placed online
  2. Invoice created in accounting
2 hand-done steps removed.
03 INTERNAL BUSINESS TOOLSFROM $6,500 · 5–8 WEEKS
Patch

A job-tracking dashboard that replaces the shared spreadsheet everyone is afraid to touch.

Talk about a process like this
Now
  1. Jobs tracked in a shared spreadsheet
  2. Edits overwrite each other By hand
  3. Status checked by phone and text By hand
After
  1. Job entered once
  2. Live job dashboard
  3. Everyone sees who owns what
2 hand-done steps removed.
04 CUSTOM SOFTWARE + BACKENDSFROM $12,500 · 8–12+ WEEKS
Wait

A customer portal where clients request quotes, approve work and download their documents.

Talk about a process like this
Now
  1. Quote requested by email
  2. Approval chased by reply-all By hand
  3. Documents re-sent on request By hand
After
  1. Client requests a quote in the portal
  2. Client approves the work
  3. Documents ready to download
2 hand-done steps removed.
05 PUBLIC ENGINEERING WORKAARYN BIRO

See the technical depth first.

Aaryn’s own projects and code are public.
More about Aaryn

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